The information arrow - Contact

To inform patients, the information arrow has been developed. This contains the steps the patient takes to (healthy) behavior: being open / understanding / wanting / being able to do / continuing to do. The arrow shows that information is more than giving information (understanding the step). It's about helping people to make decisions and conduct behavior that improves their health.

The information arrow - Contact
To inform patients, the information arrow has been developed. This contains the steps the patient takes to (healthy) behavior: being open / understanding / wanting / being able to do / continuing to do. The arrow shows that information is more than giving information (understanding the step). It's about helping people to make decisions and conduct behavior that improves their health.

The information arrow

 

To inform patients, the information arrow has been developed. This contains the steps the patient takes to (healthy) behavior: being open / understanding / wanting / being able to do / continuing to do. The arrow shows that information is more than giving information (understanding the step). It's about helping people to make decisions and conduct behavior that improves their health.

 

Apply the information arrow

 

Opening

=

 - Be Open

 - Make Contact

 - Create an agenda

 

Core part =

 - Understand

 - It involves exchanging information, not just providing information
You also check whether the patient understands the information and what questions he still has

 - Want (decisions, motivation)

 - Discuss the usefulness of a treatment or advice (benefits), but also pay attention to the objections (disadvantages)

 - If possible, let the patient choose from a few possibilities: 'how could you do that', or: you can do it ... or so ... or: do you see other possibilities? '

 - Work with small steps, to do, set small, achievable goals together with the patient

 - Write down the goals in the file

 - Can and do (skills and obstacles, appointments)

 - Give instruction, if necessary suggest and ask for that

 - Make arrangements and record them

 - Keep doing

 - Prepare your patient for situations where it can be difficult to take good care of his health

 - Think together how he can best deal with that, then the chances are the greatest that the solution suits him

Rounding =

 - Possibly make an appointment for further support

 - Agree when the patient needs to contact (earlier)