Summary - People without valid residence documents
People in particular live in large cities without valid residence documents (undocumented migrants). They are labor migrants without a residence permit and asylum seekers waiting for the result of a new application. They are not allowed to take out health insurance, even if they work and they could pay for it. They are uninsured and also uninsurable. Their living situation causes a lot of stress and therefore often health problems. Because they have to pay the bills themselves, they often postpone the visit to a doctor or dentist. Healthcare providers in the Netherlands are obliged to provide (basic) care. GP care, obstetric care, maternity care and acute care in hospitals are immediately accessible. Healthcare providers can receive reimbursement for care provided that has not been paid for. Registration in the general practitioner and dental information system is possible without an insurance number. All healthcare providers have a duty of confidentiality. If the patient knows, he will sooner give his name, address or telephone number. An undocumented patient must know that he is entitled to basic care, but that he must pay the costs himself. The assistant tells him which steps are taken if he does not pay or if he cannot. Some practices offer a payment arrangement. When giving advice, the assistant takes into account the uncertain and stressful living situation of the patient.