Summary - Anxiety, anger, aggression and claiming behavior
Specific fear is fear of a specific situation, action or object. Fear of the dentist is common. To avoid fear, people will avoid the situation. As a result, people sometimes do not visit the dentist for years. In a panic disorder, panic attacks occur in different situations, with anxiety accompanied by physical symptoms. The assistant discusses the anxiety and ensures that the patient experiences safety and control during treatment. Anger is an emotion, aggression is behavior. Anger requires recognition and the intention to solve the problem. Anger can sometimes be prevented by efficiently organizing the practice, being attentive and communicating clearly. We distinguish between frustration aggression, instrumental aggression and explosive (pathological) aggression. Aggression through frustration is most common. He often announces himself. Making contact, allowing room for the patient's story and showing understanding for his situation are often the best remedies. Claiming behavior occurs with people who need certainty and as part of their personality, such as with a borderline personality disorder. The assistant acknowledges the patient's question, clarifies it and then tells whether his question is being honored. She shows understanding if his question is not honored. The assistant shows her involvement by thinking about what is possible.