In practice - People with hearing impairment

In practice - People with hearing impairment
The deaf and hearing impaired can use the Sign Language mutually; hearing relatives and friends of the deaf or hearing impaired often talk to them to support their story while talking to them

In practice

 

The table below provides points for attention for communication with the hearing impaired.

 

Points for attention for communication with the hearing impaired

Basic rules

- Make contact

- Match your communication to the person and what happens in the conversation

Beforehand

- Ask a hearing impaired patient about his wishes in the field of communication; record this information in the patient's file

- Choose a location with little environmental noise; turn off the radio (in dental practice)

Start a conversation

- If you want to appeal to a hearing impaired person, try to stand in his eye; if that fails, you can touch it; do it carefully, because if a hearing impaired person does not see you coming, he may be frightened; moreover, it is not pleasant to be touched unexpectedly

- Look at the hearing impaired if you want to talk to him

- Talk clearly, articulate well, don't talk too fast; talking loudly is good, but not screaming

Mouth visible

- Make sure your mouth is clearly visible; do not hold your hand, or a drinking cup, in front of your mouth; also provide sufficient light

- Do one thing at a time, for example, or talk, or show something; a hearing impaired person cannot look at a tool or drawing and at the same time at your mouth to read speech

- If you wear your mouth cap in dental practice, a hearing impaired person cannot see your mouth and therefore understand little of what you say; turn off your mouthpiece if you want to say something, or wear a transparent mouthpiece

Understand

- Indicate the topic of conversation, do this with each new topic

- Check if the patient understands you; ask him to tell you information in your own words; possibly repeat your message or tell your story in other words

Too loud - A hearing impaired person often speaks loudly or softly; because he cannot hear himself, he cannot adjust his voice volume; when his loud voice leads to uncomfortable situations, ask him to talk a little more quietly
Specific points of attention with speech cancellation
Short, coherence - Keep your story short; make sure your story has a line; don't tell a whole story around it
Write

- Write down names, addresses and numbers: they are difficult to read; You can also write words that support the story

- Also write down the date and time of a new appointment

Peace - Take a break now and then: communication costs hard of hearing and deaf people

 

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The hearing impaired and the deaf can use special means of communication. They are in the table below.

 

Means of communication for the hearing impaired and the deaf

Tool Examples and application
Sign language Deaf and hard of hearing people can make mutual use of Dutch Sign Language; hearing relatives and friends of the deaf or hearing impaired often talk to them to support their story while talking to them
Letter Gestures There are also gestures for the letters of the alphabet; they are useful for spelling names and strange words
Telephone and computer E-mail, text messaging, app and chat are the quick and useful means to communicate with the deaf and hard of hearing
Text phone This phone receives and sends typed messages to another text phone
Telephone interpreter When communicating between a deaf and hearing person via a normal telephone, the telephone interpreter types (quickly and literally) what is said; the text can be read on the screen of the text telephone; the deaf person can possibly just talk back