Contact



Summary - Contact

A short summary about the topic of Contact.

If self-direction requires extra attention - Contact

Self-management (self-management) is becoming increasingly important. This requires more than just understanding from a patient. In...

When emotions require extra attention - Contact

In contacts with your patients you can deal with emotions (anger, sadness, joy). Sometimes also with aggression and claiming behavior....

If wanting requires extra attention - Contact

It is not always obvious that your patient is actively working on his health problem. Not every patient immediately follows your advice...

If understanding requires extra attention - Contact

Some patients have difficulty understanding information, not only written information, but also in a conversation. This can occur...

The information arrow - Contact

To inform patients, the information arrow has been developed. This contains the steps the patient takes to (healthy) behavior: being...

Call structure - Contact

In professional conversations you can recognize the following structure: opening / core / rounding. Sometimes you can prepare a conversation....

Introduction - Contact

This chapter is about contact between you as a professional and people in your practice who have characteristics of a certain target...

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